Providian supports over 300 clients using Sage and Infor cloudsuite solutions today, including Sage X3, Sage 300, Sage CRM, Infor ERP, Infor Cloudsuite CRM and Infor Cloudsuite HCM. With dedicated support teams for each Technology solution, support from your Providian team can be the secret ingredient in the success of your business. We help you optimize your Technology solution as requirements change, resolve process and productivity challenges, empower users to be effective, and gain insight and advanced skills.
Offering everything from solution optimization to helpdesk services to training and events,
Providian’s Support services has your organization covered, throughout the life-cycle of your company.
No waiting in queues. When you run into issues, our dedicated support desk is ready to rush to your aid.
Competent and helpful advice from our Technology experts with 10+ years of experience.
Get as much or as little support as you need for your Technology solution.
We provide objective assessments of your current systems and infrastructure to help you get to where you want to be.
We learn about your business, your goals, and challenges, and help you move forward in the way you envision.
Take advantage of all, or some, of the ways we can support your system.
We help you ensure that your Technology Solution meets changing requirements, empowers your employees to work productively, and runs without interruption.
We help you resolve issues before they generate disruption with a dedicated help-desk support team, specific to your Technology Solutions suite
We offer onsite, off-site, and complimentary training opportunities to help you get the most out of your technology solution we offer.
We treat product upgrades with the same level of transparency and accountability as first implementations or other business-critical technology endeavors.
Providian not only provides you with expert, tailored Business Application solutions, but also the vital support needed to meet the challenges that come with an on-demand software. Our Support Centre is equipped with state-of-the-art infrastructure and the latest support management systems to meet stringent SLAs. The centre is manned by a team of dedicated support engineers, and headed by a Support Manager to ensure efficient operations and delivery or high quality support to customers
Each business is unique and requires a level of support that meets its specific needs. Because Providian recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers.