Hospitality CRM solution is tailor-made to suit hotel industry’s unique needs. Improvise customer experience with a personalized touch. Empower your Hospitality business with the ability to manage all information in one single system with all functionalities be it enquiry, quotation, booking management or B2B contract Management
Dashboard: Quick snapshot of your business – active enquiries, quotations & bookings (addon) . All information is at fingertips. Rich analytics to make informed decisions faster.
Enquiry: Never miss an enquiry, give all enquiries your best shot. Integrate with website forms, chatbots, etc. to receive all enquiries at one place. Add & manage customer information & requirements. Easily allocate enquiries to relevant salesperson
Quotation: Generate quotations in minutes. Save time, energy and convert more.
Booking: Centralise and organise all your bookings through seamless integration with Hotel Reservation systems . Confirm supplier services, manage customer documentation, payments and accounting.
Pricing Manager: Simplify your pricing and markup process, maximise profit and efficiency. Make the task of controlling your costs and profit margins simpler than ever by defining markup per service component.
Customer Management: Smart customer profiling to achieve a customer centric business. Know your customer with a history of all past enquiries, quotations and bookings.
Reports: Get your travel business insights with rich analytics. Accurate & Up-to-date analytics for enquiries, bookings, payments & service components.
Contracting Module: Manage all B2B conversations in one place, no more digging through emails. Centralise your customer/supplier communications.
Email Centralisation: Manage all conversations in one place, no more digging through emails. Centralise your customer/supplier communications.
Achieve more with solutions built for financial services
Today’s banking customers have their minds on their money and their money on their mobile devices. From prequalifying for a loan via a smartphone to exploring credit card options on a laptop, customers have fully embraced the convenience that the digital age has brought to the banking industry.
What is a CRM in the Banking Industry?
Store customer data such as contact information, products used, and interactions.
Schedule appointments, send personalized emails, and respond to social media posts.
Update customer profiles in real time with notes or new information.
Visualize, nurture, and manage leads in their sales pipeline.
Create reports that analyze customer behavior, marketing campaign performance, and more.
Most notably, the ROI from a CRM speaks for itself. Nucleus Research found that for every dollar spent, a CRM pays back $8.71.
Leverage a 360-Degree View of Every Customer
Improve Customer Retention
Enable Quicker Processes
Use Insights to Improve Sales and Marketing Efforts
Make Your Staff More Productive
of global financial services organizations are still in a very early or immature state of their digital transformation journey.
financial services CIOs identify digital as their top business priority
of asset and wealth managers identify increased data analytics as their primary focus.
Providian is a specialized consulting firm and a market leader in technology solutions for ERP, CRM, HRMS & Mobility Solutions since 2000, 550+ Clients in over 5 continents, Implemented over 15,000 Licenses, Executed over 5,000 Man Months of projects and Trained over 20,000 users.
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