Created specifically for the needs of travel agencies on award winning Sage CRM, it delivers outstanding value with an astounding array of features for a fraction of the cost of any comparable industry system.
With CRM you get your enquiries via website or landing pages straight inside your CRM. You can even set rules for distribution of these leads amongst your team members.
With CRM you can send predefined Email Templates, create follow-up task & update field (“Lead Status” to be updated to “Contacted”): all in one-click.
You can create a variety of awesome Quote Templates using Travel Agency CRM. These quotes can then be instantly sent to your customers via email from within the CRM itself
With third party marketing tools integrated with CRM you can create email & social media campaigns to market your popular destinations, monitor results & take actions.
CRM comes with standard reports and dashboards which are distributed across different modules like leads, trips, quotes, invoices, vendors, products, activities etc.
Wow your customers with relevant and up-to-date service approach
Analyze trends and marketing information for improvement
Enhance customer satisfaction and loyalty
Have faster, web-based access to all business partner and customer data from anywhere using different devices
Maintain customer history using automated processes and database
Calculate the effectiveness of marketing campaigns
The rise of the Internet has revolutionized the media and entertainment industry. Online platforms are becoming dominant, content consumption behaviors are changing and new competition is arising from the entirely new sectors. In the connected, and particularly mobile, consumer landscape M&E companies need greater agility to capitalize on the emerging opportunities.
Managing the customer database
Managing their sales cycle
Identifying buying behavior
Collaborating with individual team members
Managing the prospects
Managing deals
Maintaining the close ratio
Reaching the right target audience
Scattered information
You can manage your inbound leads through your website
Create a list of targeted prospects you are pursuing
Keep track of all your current clients and what projects you have completed for them
Track the status of every potential deal in your sales pipeline
Forecast your company sales
Track your sales team’s productivity: Phone calls, Demos, Meetings, etc…
Keep all conversations with your clients in one place to build a customer profile for future use
Use our CTI Integration to make outbound and handle inbound calls
Take your projects from sales to a project management tool so your company can start fulfilling the project you have signed
Customer relationship management (CRM) solution for the media industry manages its customers, deals, and outreach activities. In addition to that, it keeps track of the campaigns and the reactions they are receiving from the target audience.
Media industry CRM collects and stores big-data converting it all into a piece of information that can be fetched from any device and from any location
Intuitive and clean dashboard to keep track of important details about your agency's client. Keep every communication at one place.
Use an upgraded system as Salesmate constantly upgrades its CRM to meet the changing demands of the agencies.
Automated repetitive task like assigning task to your media professionals and greeting emails to your estimated clients.
Providian is a specialized consulting firm and a market leader in technology solutions for ERP, CRM, HRMS & Mobility Solutions since 2000, 550+ Clients in over 5 continents, Implemented over 15,000 Licenses, Executed over 5,000 Man Months of projects and Trained over 20,000 users.
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